Delivery & Packaging Information
Your privacy is mega important to us at Willy Banjo Online Shop - you can shop @ Willy Banjo in confidence!
All orders are sent in plain packaging with no identifying information. All orders are dispatched within 1-2 working days provided items are in stock, in the situation that an item you ordered is out of stock, a member of the team will contact you within 48 hours of your order being placed.
Royal Mail Recorded and Special Delivery
We recommend that all mail in the UK should be sent via Recorded or Special Delivery as this is the most cost-effective way, this is charged from as little as £2.99 up to £7.49 from 100grams to 2kg regardless of the quantity and products you order.
You can have your order sent via first class post but it is your responsibility for loss if choosing this type of service, we do not recommend selecting this service.
Orders sent using this type of service usually arrive the next day for SPECIAL delivery and within 2 days for RECORDED delivery from dispatch, please allow an additional day for dispatch. All UK orders are traceable on www.royalmail.co.uk, a tracking number will be emailed to you upon dispatch...
All orders have to be placed before 12pm (Mid-day) to guarantee next day special delivery. For orders placed after mid-day, please allow an additional day for dispatch.
We recommend that all mail outside the UK should be sent via Royal Mail International signed for or Airsure,
The Royal Mail's International signed for service will have to provide a signature on delivery, shipments can also be tracked online using the Royal Mail tracking system. This International signed for service usually arrives within 7 working days, however, please allow up to 2 weeks - we do not anticipate many orders taking this long however we ask you to wait this time before contacting us.
The Royal Mail's Airsure service is the fastest service and can also be tracked online using the Royal Mail tracking system. This service usually arrives within 3-4 working days, however, please allow up to 2 weeks - we do not anticipate many orders taking this long however we ask you to wait this time before contacting us.
Royal Mail International signed for or Airsure cost’s from just £10.99 up to £27.99 from 100grams to 2kg regardless of the quantities and products you order.